New Leaf support services

New Leaf provides all of its patients with ongoing support both before and after their surgery. We have a team of client co-ordinators who have all had the surgery with New Leaf themselves, so they understand exactly what you are feeling, have been to the hospital themselves and can help answer any questions that you might have. We provide support in the following ways:-

Facebook group

We have a secret and closed Facebook group for anyone thinking of having surgery with New Leaf so that you can contact other clients and share their experiences. If you would like to join this, please add me as a friend and drop me a quick message to tell me that you are thinking of having surgery and would like to join the group. The link to my profile is https://www.facebook.com/Amandajanedug

Telephone support

We also provide telephone support to help you during your journey. If you would like to speak to Amanda, please phone 07551958653

E-mail support

You can also e-mail us with any questions or queries. We aim to get back to you within 12 hours of any query. Please send to newleafwls@gmail.com

Testimonials

“I cannot speak highly enough of the experience. From 1st contact they are caring and professional. Amanda Dugan takes time to discuss and ensure that you are fully aware of the procedures and nothing is hidden from anyone on the support group.No question is too silly and the support before, during and after is just incredible. Dr Hruby is a wonderful surgeon and will discuss things fully with you. The nurses are amazing and the language barrier was no hurdle. They ensure you are fit for surgery by doing tests.

Would I do it again, you betcha!”

Treatment Received : Gastric Plication

 

Jenny

“This hospital,the treatment staff and admin staff outdid any expectations that I had. From the outset of my original enquiry to my post op advice it’s been amazing. I have fibromyalgia and had researched a gastric sleeve as a possible aid. Many clinics were helpful in their responses but new leaf were instantly friendly full of information and quick to respond to any questions I had. I instantly felt safe and secure and supported in my choice. Dr Hruby is a warm gentle and very professional surgeon and instantly puts you at ease. The girls on admin are there with you every step of the way and it becomes that your part of a family not a business. The nurses were so helpful and can’t do enough for you and they keep you and your travelling partner very comfortable. The hospital is so clean it puts our local ones to shame and the whole process is like a well oiled machine. I have recommended this to everyone I can and will be returning myself for more surgery once my weight has gone.”

Treatment Received : Gastric sleeve

Nicola

“I have had a major issue with my weight for all of my life. I spent months researching the options available in the uk and overseas. The entire experience with New Leaf from initial contact to the procedure and now nearly 10 months post op has been first class. The quality of care by the medics and support team in the hospital was exceptional. I would not hesitate in recommending New Leaf, one of the aspects that sets them apart is the genuine client first approach, I asked lots of questions and nothing went unanswered. I never felt under any pressure unlike some other service providers I had been in contact with prior to New Leaf. The ability to share experiences with the New Leaf community has also been a great help since my op. I am not some one who is easily impressed however I have been and continue to impressed by the service and ongoing support by the team at New leaf. And regular thank my lucky stars that I went ahead with my sleeve. I am now 9 months post op and 7 1/2 stone down from my pre op weight. My life has changed enormously for the better and New Leaf and Dr H have made an awful lot of this possible.”

Treatment Received : Gastric sleeve

Total Amount Paid : £3,400

Rebecca